Consumer Credit Act and Your Rights
There is growing awareness of Consumer Rights in relation to The Consumer Credit Act (CCA). We will deal with the most useful ones here. Cooling off and your right to cancel You will benefit from a cooling off period if the credit agreement was made in one of the following ways: For agreements signed away [...]
He was a complete cowboy!
Firstly, there is the assumption that the supplier will act with ‘reasonable care and skill’. This causes the greatest number of disputes and complaints simply due to the subjective nature of what is reasonable, and for this reason a court will take into account the nature of the service, the nature of the supplier and [...]
Returning Damaged or Faulty Goods
The Sale of Goods Act covers the purchase of most things from shops, suppliers and online or mail order retailers. It also details the retailers obligations in situations where you have to return an item to them take on the basis that it is damaged or faulty – or both. Your statutory rights One of [...]
Banks Letting Consumers Down
The building societies and banks in the UK are letting customers down more, and more each year. They really are not able to dish out trust worthy advice on how to invest your hard earned cash. The result was part of an alarming survey conducted by Which? In fact it left reporters questioning if it [...]
Top Restaurants for Treating Mum
If you want to make a memorable impression on someone special then try one of these top restaurants as recommended in the Good Food Guide. The UK has many fantastic restaurants, and the Good Food Guide has chosen ten of the finest for Mother’s Day meals. Cellar, in Anstruther, Scotland is truly a delight for [...]
About this Site
What Consumer is a leading UK consumer advice website. What Consumer aims to empower you, the consumer, to protect yourself against unscrupulous suppliers, to be better informed about dodgy trading practices, or take action to resolve your current situation. What Consumer was established to convince the public at large that knowing your basic rights isn’t [...]
