Faulty Laptop Your Rights
Your statutory rights apply for six years from the date of purchase (five years Scotland) and are in addition to any warranty that came with the laptop. The Sale of Goods Act 1979 is fundamental and says that goods including laptops must be:
Of Satisfactory Quality
This includes fitness for purpose, life expectancy, and finish taking [...]
Builders Green Advice Not Trusted
A new poll conducted by the Energy Saving Trust has found that 84 per cent of tradespeople want to give householders advice they can trust. But only one in six has confidence in tradespeople’s green guidance.
Just one in six British householders would trust a tradesperson’s green guidance but eight in 10 tradespeople would like to [...]
Online Dating Scams
Women (often men posing as women) contact men. They send a picture a pretty young girl looking for someone to offer security and marriage. She will ask for money – it could be to buy an airline ticket to visit you, for a sick family member, or help her family with a business deal. These [...]
Google and Ebay Profiting from Sale of Illegal Goods
Fires caused by children playing with novelty lighters costs lives, but Google and ebay continue to allow these items to be advertised on their web sites.
Since March 11th 2008 retailers have been prohibited from selling novelty lighters. Novelty lighters are defined as being appealing to children in terms of their shape e.g. toys, [...]
Identity Theft
Warning Signs of Identity Theft (more accurately – when someone fraudulently impersonates you in order to obtain credit or steal money).
You noticed one the following things happening:
You go to check your bank balance and money is missing from your account. This can happen if someone impersonates you and persuades the bank to transfer funds, [...]
About this Site
What Consumer is a leading UK consumer advice website. What Consumer aims to empower you, the consumer, to protect yourself against unscrupulous suppliers, to be better informed about dodgy trading practices, or take action to resolve your current situation.
What Consumer was established to convince the public at large that knowing your basic rights isn’t ‘rocket [...]
