Unwanted and Damaged Christmas Presents
It’s always nice to hear those five little words after giving your loved ones their presents this Christmas… Did you keep the receipt? As thousands of us flock back to the shops with unwanted, inappropriate or faulty gifts, What Consumer gives you the lowdown on your consumer rights. Do shops have to give me my [...]
Returning Damaged or Faulty Goods
The Sale of Goods Act covers the purchase of most things from shops, suppliers and online or mail order retailers. It also details the retailers obligations in situations where you have to return an item to them take on the basis that it is damaged or faulty – or both. Your statutory rights One of [...]
Banks Letting Consumers Down
The building societies and banks in the UK are letting customers down more, and more each year. They really are not able to dish out trust worthy advice on how to invest your hard earned cash. The result was part of an alarming survey conducted by Which? In fact it left reporters questioning if it [...]
Top Restaurants for Treating Mum
If you want to make a memorable impression on someone special then try one of these top restaurants as recommended in the Good Food Guide. The UK has many fantastic restaurants, and the Good Food Guide has chosen ten of the finest for Mother’s Day meals. Cellar, in Anstruther, Scotland is truly a delight for [...]
Car Hire Consumer Warning
Recent research has revealed that some clauses in car hire contracts could prove to be unfair to consumers. Websites of some car hire companies provide inadequate information about the conditions of their contracts. In the contracts of Europcar, Hertz and Enterprise there is a condition that could be potentially unfair to customers in the event [...]
About this Site
What Consumer is a leading UK consumer advice website. What Consumer aims to empower you, the consumer, to protect yourself against unscrupulous suppliers, to be better informed about dodgy trading practices, or take action to resolve your current situation. What Consumer was established to convince the public at large that knowing your basic rights isn’t [...]
