We have compiled ten top tips to help you save money on your weekly shop – some are obvious others are not. These are guaranteed to save you money!
In a shocking revelation undercover consumer champions have discovered that only a small percentage of banks and building societies were able to offer sound advice for a customer wanting to invest a lump sum.
The Consumer Credit Act as well as Sale of Goods Act are two of the most important pieces of consumer legislation that affect your consumer rights. Find out what rights you have under the Consumer Credit Act in terms of cooling and your right to cancel.
Suppliers are expected to use ‘reasonable care and skill’ when providing services. The problem is this is very subjective and your definition of a good job may differ from that of the service provider. This disparity is a major cause of dispute and complaints from consumers. Find out more with our short guide to buying services.
It has happened to us all. You have bought something and you need to return it because it is broken or damaged. However, not many of us know what our rights are and often expect more than we are entitled to, such as a full refund or a brand new replacement. The reality is that you need to give the shop a reasonable opportunity to repair the item and after six months you may have to prove that it was damaged or faulty when you bought it. Find out more with this short guide.
About this Site
What Consumer is a leading UK consumer advice website. What Consumer aims to empower you, the consumer, to protect yourself against unscrupulous suppliers, to be better informed about dodgy trading practices, or take action to resolve your current situation. What Consumer was established to convince the public at large that knowing your basic rights isn’t […]