Banks Letting Consumers Down
The building societies and banks in the UK are letting customers down more, and more each year. They really are not able to dish out trust worthy advice on how to invest your hard earned cash. The result was part of an alarming survey conducted by Which? In fact it left reporters questioning if it [...]
Top Restaurants for Treating Mum
If you want to make a memorable impression on someone special then try one of these top restaurants as recommended in the Good Food Guide.
The UK has many fantastic restaurants, and the Good Food Guide has chosen ten of the finest for Mother’s Day meals.
Cellar, in Anstruther, Scotland is truly a delight for those who [...]
Car Hire Consumer Warning
Recent research has revealed that some clauses in car hire contracts could prove to be unfair to consumers. Websites of some car hire companies provide inadequate information about the conditions of their contracts.
In the contracts of Europcar, Hertz and Enterprise there is a condition that could be potentially unfair to customers in the event [...]
Top Complaints 2009
For the fourth consecutive year, Consumer Direct reports that second-hand cars purchased from an independent dealer brought the most complaints. The service also responded to more than 1.5 million emails and telephone calls in 2009 (down four percent from 2008) and reported about 850,000complaints lodged against traders, representing a three percent decrease. Altogether, Consumer Direct [...]
Unwanted and Damaged Christmas Presents
It’s always nice to hear those five little words after giving your loved ones their presents this Christmas… Did you keep the receipt? As thousands of us flock back to the shops with unwanted, inappropriate or faulty gifts, What Consumer gives you the lowdown on your consumer rights.
Do shops have to give me my money [...]
About this Site
What Consumer is a leading UK consumer advice website. What Consumer aims to empower you, the consumer, to protect yourself against unscrupulous suppliers, to be better informed about dodgy trading practices, or take action to resolve your current situation.
What Consumer was established to convince the public at large that knowing your basic rights [...]
