Archive for April, 2008

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The Financial Ombudsman Service (FOS) will remain free

It is brilliant news for consumers that Lord Hunt’s review has recommended that the Financial Ombudsman Service FOS remains free to consumers. Charges would discourage people from using the FOS, especially those in financial hardship.
Lord Hunt’s principal recommendations are as follows:

FOS should make a significant, and properly targeted and evaluated, increase in [...]

Popularity: 18% [?]

April 19th, 2008 | Tony | 0 comments | Continued
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HDMI Cable Con

In the past when interconnects for audio and visual equipment were analogue the quality of the cable would make a real difference to image and sound quality. However, the same cannot be said of digital interconnects such as HDMI cables. These either work or they don’t work; and there is no difference between [...]

Popularity: 19% [?]

April 6th, 2008 | Tony | 2 comments | Continued
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Consumer Credit Act: Equal Liability

A few years ago I paid for a solid wood floor to be installed in my new build home. It looked absolutely gorgeous, but after about a week a ridge the whole length of the kitchen had risen up to a height of about one foot. Luckily there were workmen still on the [...]

Popularity: 28% [?]

April 5th, 2008 | Tony | 1 comment | Continued
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How to complain?

According to a recent survey carried out by Consumer Direct only a third of people think it is worth the effort complaining and are letting the providers of good and services get away with murder. For those that do bother to complain, it is important to do it in the right way to [...]

Popularity: 11% [?]

April 2nd, 2008 | Tony | 0 comments | Continued