As many of us know, Using a credit card for transactions over £100 provides you with an automatic insurance policy should the supplier you are dealing with go bust or disappear, or if the goods turn out to be faulty. This is because under Section 75 of the Consumer Credit Act, if you run into [...]
July 9th, 2008 | Catriona | 0 comments | ContinuedAll Posts Tagged With: "Consumer Credit Act"
Cooling off and Cancellations
Contracts are, by definition, legally binding, therefore it’s difficult to cancel without financial penalty unless you can prove breach of contract. In contracts for services, you have three fundamental statutory rights - that the supplier will do the job with reasonable care and skill, at reasonable cost and within reasonable time. Any failure to do [...]
July 8th, 2008 | Catriona | 0 comments | Continued
Guide to Shopping Online
Most people do not realise that when they shop online from a UK retailer they have additional consumer protection and unfortunately that also includes the traders.
Online purchases are covered by the Distance Selling Regulations (DSR) which provide shoppers with a seven day cooling off period. This is because you the purchaser has not had an [...]
Consumer Credit Act: Equal Liability
A few years ago I paid for a solid wood floor to be installed in my new build home. It looked absolutely gorgeous, but after about a week a ridge the whole length of the kitchen had risen up to a height of about one foot. Luckily there were workmen still on the [...]
April 5th, 2008 | Tony | 1 comment | Continued