Consumer Advice

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Car Hire Consumer Warning

Recent research has revealed that some clauses in car hire contracts could prove to be unfair to consumers. Websites of some car hire companies provide inadequate information about the conditions of their contracts.
In the contracts of Europcar, Hertz and Enterprise there is a condition that could be potentially unfair to customers in the event [...]

February 7th, 2010 | Clare | 0 comments | Continued
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Identity Theft

Warning Signs of Identity Theft (more accurately – when someone fraudulently impersonates you in order to obtain credit or steal money).
You noticed one the following things happening:
You go to check your bank balance and money is missing from your account. This can happen if someone impersonates you and persuades the bank to transfer funds, [...]

April 25th, 2009 | Tony | 1 comment | Continued
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Paypal Consumer Protection Inadequate

Astute UK consumers shouldn’t rely on the Paypal’s Protection for Buyers. This includes Paypal Buyer Protection for eligible ebay sales and their Buyer Complaint Policy.
A quick search of the internet will confirm that Paypal has a tendency to close disputes for reasons only known to themselves. In addition, their Protection for Buyers [...]

March 23rd, 2009 | Tony | 1 comment | Continued
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Protect Yourself When Using Paypal

What Consumer recommends that you only use Paypal when absolutely necessary due to Paypal Buyer Protection limitations .
Where possible use a Credit Card for items over £100 to ensure the transaction is protected by Section 75 of the Consumer Credit Act. This makes the credit card company equally liable if there is a problem. [...]

March 23rd, 2009 | Tony | 1 comment | Continued
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Paypal Chargeback

When you make a purchase though Paypal you are not covered by section 75 of the Consumer Credit Act and therefore you cannot claim your money back from your credit card provider. However, Paypal transactions are covered by the Visa Debit Chargeback scheme.
When you make a Paypal purchase the corresponding amount is [...]

March 23rd, 2009 | Tony | 1 comment | Continued
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Five-Step Financial Health Check

NS&I has launched , The Five Questions, with Sir Alan Sugar, to help the British public to give their personal finances a health check.
Research from NS&I has revealed that 40 per cent of us have no long-term financial plan and 17 per cent don’t seek information on managing our money because it is too confusing. [...]

March 18th, 2009 | Tony | 0 comments | Continued
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How to avoid being scammed?

This short guide has been produced to help people avoid being scammed and to help carers protect the elderly and vulnerable.

OFT Scam Video – Tricks of the Trade

This section is presented by Angela Rippon who warns consumers about lottery scams. Scammers tend to target the vulnerable such as the elderly, but not exclusively – [...]

February 27th, 2009 | Tony | 0 comments | Continued
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Eat Healthy Food, Save Money

Here’s a challenge. Trying to spend less on your weekly shop, while coping with rising food prices AND still making sure your family eats healthy food. It’s a tough one.
Have you ever looked at all the ready meals or packaged stuff in your trolley and wondered whether you could make it yourself? From scratch? Would [...]

October 31st, 2008 | Catriona | 0 comments | Continued
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Money Saving Expert

Money Saving Expert is a great consumer resource set up by newspaper columist Martin Lewis way back in 2000. The site now gets in the order of 6,000,000 visitors per month which is absolutely staggering. The site claims to be advertising free and this is used as one of its unique [...]

May 17th, 2008 | Tony | 0 comments | Continued
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Driving an online bargain

It’s easy to make substantial savings when buying a new car online, says Which?
Through a simple search of internet car brokers, the consumer organisation saved an average of 11 per cent on the list prices of 15 popular new cars – an overall saving of almost £30,000.
Which? saved £2,994 on the list price of an [...]

February 6th, 2008 | Tony | 0 comments | Continued