Consumer Complaints

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How to complain?

According to a recent survey carried out by Consumer Direct only a third of people think it is worth the effort complaining and are letting the providers of good and services get away with murder. For those that do bother to complain, it is important to do it in the right way to [...]

April 2nd, 2008 | Tony | 0 comments | Continued
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Top ten consumer complaints 2007

For the second year running, second hand cars purchased from independent dealers topped the list of complaints received by Consumer Direct.
In total, Consumer Direct received 41,880 complaints about second hand cars bought from independent traders, up 18 per cent on the previous year. Complaints about mobile phone service agreements came second, up 49 per cent [...]

January 6th, 2008 | Tony | 0 comments | Continued