Which? Car says that even though cars are being built stronger and safer, drivers’ views have become more restricted. The consumer champion has revealed which vehicles have the best and worst scores in driver visibility.
All-round visibility has generally gotten worse over the past 15 years. This is because of the car door and roof pillars [...]
Consumer News
Blindspots Growing and Risking Lifes
Wrongly Accused of Filesharing
Even more innocent members of the public have been getting accused of piracy in the past week. These people have received legal letters that accuse them of the illegal sharing of copyrighted material such as music files and pornography.
The letters originate from London-based law firm ACS Law, which claims that these thousands of individuals [...]
Good Food Guide Iphone
Lovers of good food everywhere in the UK have been depending on the Good Food Guide for nearly sixty years now, to guide them in their quest to find the best places to eat. Moving along with the age of mobile technology, the Good Food Guide has now launched an iPhone application that will make [...]
February 7th, 2010 | Clare | 0 comments | Continued
Banks haven’t Improved since Financial Crisis
Eight out of ten consumers don’t believe banks have improved since the financial crisis. This revelation was one of several revealed at the Which? Banking Debate that took place in London February 4. More than 300 people attended the debate, which gave members of the public the unique opportunity to express opinions and [...]
February 7th, 2010 | Tony | 0 comments | Continued
Car Hire Consumer Warning
Recent research has revealed that some clauses in car hire contracts could prove to be unfair to consumers. Websites of some car hire companies provide inadequate information about the conditions of their contracts.
In the contracts of Europcar, Hertz and Enterprise there is a condition that could be potentially unfair to customers in the event [...]
Cold Temperatures Cause Energy Bills to Soar
According to a recent survey conducted by an independent energy switching services, the past few weeks of freezing temperatures have raised concerns with many UK residents about the higher cost of their energy bills.
Approximately 65%, or two thirds of consumers surveyed said that the recent stretch of cold weather has caused them to think more [...]
Top Complaints 2009
For the fourth consecutive year, Consumer Direct reports that second-hand cars purchased from an independent dealer brought the most complaints. The service also responded to more than 1.5 million emails and telephone calls in 2009 (down four percent from 2008) and reported about 850,000complaints lodged against traders, representing a three percent decrease. Altogether, Consumer Direct [...]
February 7th, 2010 | Clare | 1 comment | Continued
Car Buyers Starting to Buy Online
Online car shopping has become increasingly popular, and Which? Car says that it’s a win-win situation for consumers. Not only can buyers secure bigger discounts, they also have the advantage of additional legal protection when buying online.
Which? searched for fourteen popular new car models, and found twelve that were cheaper to buy online. Many of [...]
Banking Commsions Future Evidence Sessions See Some Big Names
Which? Reports that several of the UK banking industry’s most influential people were confirmed to be witnesses at the Future of Banking Commission’s evidence sessions. Witnesses include Mervyn King, Bank of England Governor, Lord Myners, City Minister, and Lord Turner, Financial Services chairman. Members of the Future of Banking Commission include chairman Rt Hon David Davis MP, [...]
February 2nd, 2010 | Clare | 0 comments | Continued
Unwanted and Damaged Christmas Presents
It’s always nice to hear those five little words after giving your loved ones their presents this Christmas… Did you keep the receipt? As thousands of us flock back to the shops with unwanted, inappropriate or faulty gifts, What Consumer gives you the lowdown on your consumer rights.
Do shops have to give me my money [...]
Don’t hesitate to talk turkey this Christmas
Whether dining out, or purchasing meat for a Christmas dinner this holiday season, consumers should not be afraid to ask where their meat originated from, according to The Good Food Guide.
The Good Food Guide, which supports locally produced foods, finds it very disappointing that, under the current EU regulations it is not required to provide [...]
Smart Meters Need More Thought
The government plans to install smart meters in all UK households by the year 2020. In light of this new development, concern has arisen as to who will be paying for the display units.
According to Martyn Hocking, editor of Which? magazine, it is a relief that display units will be included as part of the [...]
Bank Customers Would Prefer to Block Payments
A recent study conducted by consumer champion Which? revealed that banking customers would rather have their payments rejected than have their accounts go overdrawn. Nearly half of the account holders surveyed reported that they would prefer banks to block payments that would put their accounts into the red, rather than have the payments honoured and [...]
December 5th, 2009 | Clare | 1 comment | Continued
Best Budget Bubbly
Consumer champion Which? says that sharing a little Christmas cheer does not need to cost a bundle, with high-quality supermarket brand champagnes available at a reasonable price. In fact, it is possible to throw a Christmas party with plenty of bubbly for considerably less than some people may think.
Which? recently enlisted a panel of experts [...]
Comparison Sites Failing Consumers
A recent study conducted by Which? Money revealed that comparison sites are not necessarily the best place to shop for financial products.
For the first time ever, Which? Money conducted a consumer satisfction survey on comparison sites that showed that on average, the customer rating for these sites was far beneath that of any other financial [...]
