A recent study conducted by Which? Money revealed that comparison sites are not necessarily the best place to shop for financial products.
For the first time ever, Which? Money conducted a consumer satisfction survey on comparison sites that showed that on average, the customer rating for these sites was far beneath that of any other financial [...]
Consumer News
Comparison Sites Failing Consumers
Thousands in Credit Given to Indebted Graduate
Which? Money conducted an undercover investigation to find out just how easy it is to get store cards from high street shops. Astonishingly, the indebted graduate who went undercover to perform the investigation was given a total of £2,750 worth of credit on cards from a number of shops.
21-year-old James Smith went undercover for Which? [...]
Better Banking Campaign
MSP back Which? Britain Needs a Better Banking Campaign
Shirley-Ann Somerville a MSP for Lothian, who is a Parliamentary Liaison Officer to the Cabinet Secretary for Finance and Substantial Growth, has tabled a motion called S3M-5133. This action on her part was in support of the Which? Britain Needs Better Banks campaign. Her action also calls [...]
Making Honey Is The Bee’s Knees
The British Beekeepers Association has reported a 25% increase in membership in the last twelve months, showing that beekeeping is becoming very popular. The questions many have is how easy is beekeeping, can anyone do it, and what happens if you only have a small garden?
Which? Gardening decided to take up beekeeping for a year [...]
Regulators Asked to Investigate Energy Suppliers
Which? Says that some energy suppliers are breaching Consumer Protection Regulations (CPRs), since they are allowing customers without their knowledge to accumulate large debts through underpaid energy bills.
This is causing consumers to be left with a large bill from prior years of underpaid bills, since most energy bills are based on estimates instead of actual [...]
Swinton Gets Off Lightly
Swinton Group was recently caught misselling Payment Protection Insurance (PPI) by the Financial Services Authority but was let off too lightly, said Vera Cottrell, personal finance campaigner for Which?
The Financial Services Authority imposed a fine of merely £700,000 on the Swinton Group, despite evidence that the fine makes up only one tenth of what the [...]
Measures to Stop Illegal Filesharing May Hurt Consumers
Lord Mandelson’s recently proposed tiered response measures to stop illegal filesharing throughout the United Kingdom will not protect consumers and their rights.
Clare Corbett, a Which? campaigner, said that the idea for tiered responses to illegal filesharing is a good idea if it targets the right people. If that system does not target the right people, [...]
London 2012 Scammers Begin Work
With the Olympics just around the corner, online scammers have turned their interests toward selling ‘fake’ tickets to the event. According to a recent study, made by Which? Computing, fake Olympic tickets are becoming all too familiar on the web. With prices starting from £7 it’s not really a surprise!
An increasing number of domain names [...]
Consumer Credit Crunch Anger Continues
A recent Which? survey confirms that even after one year, consumers are still angry with banks over the financial sector bailouts and their role in the ‘credit crunch’.
In late September 2009 Which? surveyed adults throughout Great Britain and received astounding results. More than two thirds of those surveyed still harbour resentment towards banks for their [...]
Seed Germination Often Impossible
A new report out from Which? Gardening states that seed suppliers continue to fall below the minimum legal standards set by The Vegetable Seeds Regulations 2002 for overall quality of vegetable and flower seeds.
Which? Gardening tested the ability of 17 seed suppliers to meet the minimum germination requirements on a White Lisbon Spring Onion. Seven [...]
Puppy Trafficker Warning
Many consumers may be planning to purchase a puppy this Christmas, but are you aware of the risks associated with buying a puppy?
Unfortunately, buying a puppy is not as straightforward as many of us would think and sadly, many dog lovers fall victim to puppy traffickers.
Puppy traffickers breed puppies in mass quantities, often with little [...]
Energy Bills incomprehensible
If you are like most consumers, trying to understand the industry jargon that appears every month on your energy bills is like trying to solve an advanced mathematics equation according to a satisfaction survey conducted by Which? magazine.
The Plain English Campaign recently received an assortment of energy bills sent from Which? magazine. They described the [...]
Big Mortgage Lenders Do Not Impress
Even though more people are satisfied with their mortgage lenders compared to a year ago, the big lenders are still lagging behind the leaders according to Which?.
Customer satisfaction is currently 62% compared to last year’s rate of 58%, which is a 4% increase. Many lenders have performed better in all areas of service.
The smaller lenders [...]
Which? On Sale At Sainsbury’s
A recently published ‘special edition’ of the popular Which? magazine, that’s normally only available on subscription, is now on sale at Sainsbury’s.
The Which? Groups has struck a deal with the supermarket, after a successful trial in February. The very first week that the magazine hit the shelves in Sainsbury’s, it sold more copies than the [...]
Pizza Hut Pizza Unhealthy and Tastes Worst
The consumer magazine Which? has tested and compared Marguerite pizzas from six popular pizza restaurant chains and all were assigned a red light for high fat and salt content.
The Pizza Hut pizza had the highest fat content, equivalent to nearly 70% of what any woman should consume in a day. The prize for highest levels [...]
