Until recently, the Doorstep Selling Regulations only covered contracts which were made in the consumer’s home or place of work as a result of a cold call or an unsolicited visit. New Regulations (The Cancellation of Contracts made in a Consumer’s Home or Place of Work etc Regulations 2008) have recently come into force which [...]
September 30th, 2008 | Catriona | 24 comments | ContinuedDoorstep Selling
If the Airline Goes Bust
So far this year 24 airlines have gone bust, the latest being Silverjet and Zoom, leaving thousands either stranded or out of pocket. So what are your rights and remedies if your airline collapses?
Some consumers will be protected and eligible for refunds or alternative flights depending on how, where and from whom they booked [...]
Interest Rate Hikes for MBNA Customers
There has been a flurry of complaints surrounding the sharp and unexpected increases in rates of interest payable by users of MBNA credit cards. To make this look slightly more devious, this is tending to take effect around the time that customers come to the end of their introductory low or zero rated interest periods. [...]
July 27th, 2008 | Catriona | 25 comments | Continued
