The practice of incorrect or misleading descriptions, statements, marketing and pricing was made unlawful under the both the Consumer Protection Act and the Trade Descriptions Act. This legislation has now been replaced in large part by the Consumer Protection from Unfair Trading Regulations 2008. The regulations outlaw three specific practices:
Misleading actions.
Misleading omissions
Aggressive sales tactics.
1. Misleading [...]
September 28th, 2008 | Catriona | 0 comments | Continued
So far this year 24 airlines have gone bust, the latest being Silverjet and Zoom, leaving thousands either stranded or out of pocket. So what are your rights and remedies if your airline collapses?
Some consumers will be protected and eligible for refunds or alternative flights depending on how, where and from whom they booked [...]
The Sale of Goods Act 1979 is perhaps the most useful and relevant to the problems many consumers face when they make purchases on the High Street, online or by mail order. It is worth knowing about this piece of legislation, in terms of what rights you have and how you can resolve the situation, [...]
July 18th, 2008 | Catriona | 82 comments | Continued
Many disputes arise due to statements or assurances made verbally during the negotiation stage, but not incorporated into a written contract. This does not mean they are not legally binding, but they are harder to prove. If you have been promised something which causes you to enter into a contract, which then turns out not [...]
June 30th, 2008 | Tony | 0 comments | Continued
So what precisely did you and other party agree to under the contract? What exactly did the company promise to do? And how much did you agree to pay? We’re talking here about the terms of the contract. Some terms may be expressly negotiated, agreed and laid down within the contract. Other terms may only [...]
June 25th, 2008 | Catriona | 6 comments | Continued
In order to know your rights under sale of goods and/or service agreements, it is important firstly to understand the basic principles of contract law. Contract law is all about enforcing promises and making them legally binding irrespective of whether there is something in writing to this effect. Despite the word ‘contract’, and contrary to [...]
June 25th, 2008 | Catriona | 9 comments | Continued
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