Statutory Rights

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Excessive Mobile Roaming Charges – The Latest

A year after the European Commission stepped in to introduce the Eurotariff, limiting the cost of overseas (roaming) call charges for European consumers, T-Mobile have announced they are slashing the cost of mobile internet (data roaming) charges by 80% from £7.50 per megabyte to just £1.50. In addition, they are also set to reduce the [...]

July 8th, 2008 | Catriona | 2 comments | Continued
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…And if my statutory rights are breached?

What are my entitlements?
The Sale of Goods Act requires that goods be accurately described, of satisfactory quality and fit for any purpose specified. In other words, they must ‘conform to the contract of sale’. If this is not the case within the first 6 months after purchase, you have a range of remedies available to [...]

June 27th, 2008 | Catriona | 26 comments | Continued
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Satisfactory quality

How do you measure quality?
Satisfactory quality is defined as what a ‘reasonable person’ would regard as acceptable, and takes into account factors such as price paid, fitness for purpose specified, appearance and finish, freedom from minor blemishes, safety and durability. If it becomes apparent that an item is not of the quality you were [...]

June 26th, 2008 | Catriona | 2 comments | Continued
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What are my Statutory Rights?

You often see signs in shops at the counter which say ‘this does not affect your statutory rights’. But what does this mean? What we are talking about here are the legal obligations of retailers and suppliers to protect consumers from fraud, poor quality, misrepresentation or economic loss. The sale of goods is subject to [...]

June 26th, 2008 | Catriona | 68 comments | Continued
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How do you measure quality?

Satisfactory quality is defined as what a ‘reasonable person’ would regard as acceptable, and takes into account factors such as price paid, fitness for purpose specified, appearance and finish, freedom from minor blemishes, safety and durability. If it becomes apparent that an item is not of the quality you were led to expect, you were [...]

June 15th, 2008 | Catriona | 3 comments | Continued