<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Complaints Against Financial Institutions Soar</title>
	<atom:link href="http://whatconsumer.co.uk/ccomplaints-against-financial-institutions-soar/feed/" rel="self" type="application/rss+xml" />
	<link>http://whatconsumer.co.uk/ccomplaints-against-financial-institutions-soar/</link>
	<description>Clear and Practical Consumer Advice</description>
	<lastBuildDate>Mon, 15 Mar 2010 12:27:00 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=abc</generator>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
		<item>
		<title>By: edyta35</title>
		<link>http://whatconsumer.co.uk/ccomplaints-against-financial-institutions-soar/#comment-2196</link>
		<dc:creator>edyta35</dc:creator>
		<pubDate>Fri, 02 Oct 2009 22:25:14 +0000</pubDate>
		<guid isPermaLink="false">http://whatconsumer.co.uk/?p=1242#comment-2196</guid>
		<description>I doubt that transparency would allow customers to play the system. I have just ordered a copy of my Credit Report from Experian. Another adventure from these highly educated bunch. I have ordered the most detailed version, updated my address, email and card details. Two days later I noticed that Experian charged me £6.99. It would be no problem at all if they only once mentioned that they going to take money from my account and how much. They obviously put it in small print somewhere but plastered FREEE all over the website. Of course they did not provide any receipt or notification. I would not mind paying at all. I DO mind if they take it without asking. AND THEY ARE THE PEOPLE TO PROVIDE REFERENCE ABOUT MY CREDIT RELIABITY??? I am very very worried...</description>
		<content:encoded><![CDATA[<p>I doubt that transparency would allow customers to play the system. I have just ordered a copy of my Credit Report from Experian. Another adventure from these highly educated bunch. I have ordered the most detailed version, updated my address, email and card details. Two days later I noticed that Experian charged me £6.99. It would be no problem at all if they only once mentioned that they going to take money from my account and how much. They obviously put it in small print somewhere but plastered FREEE all over the website. Of course they did not provide any receipt or notification. I would not mind paying at all. I DO mind if they take it without asking. AND THEY ARE THE PEOPLE TO PROVIDE REFERENCE ABOUT MY CREDIT RELIABITY??? I am very very worried&#8230;</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: clairey</title>
		<link>http://whatconsumer.co.uk/ccomplaints-against-financial-institutions-soar/#comment-2193</link>
		<dc:creator>clairey</dc:creator>
		<pubDate>Wed, 30 Sep 2009 19:51:04 +0000</pubDate>
		<guid isPermaLink="false">http://whatconsumer.co.uk/?p=1242#comment-2193</guid>
		<description>EDYTA35 - 

Banks don&#039;t make their credit scoring policies public knowledge so as to avoid unscrupulous clients manipulating them. By keeping them restricted knowledge, neither customers nor staff can play the system.  It is neither corrupt nor arrogant, it simply serves to decline clients who are not able to manage their money and would result in a bad debt - this in turn affects profits and then charges need to increase for customers across the board.  No doubt you would say this is unfair also - so they can&#039;t win!  It is purely designed to protect the good customers, which is the vast majority.

Your comment about banking advisors being uneducated is far from accurate and rather insulting.  They are very well trained, often undertaking degrees in various banking disciplines at the same time as working full-time.  They are highly trained in compliance and banking products, and have to undertake regular MOT&#039;s, checks, and have supervised meetings to ensure they remain completely up to date and compliant with the FSa&#039;s regulations.

You can obtain a copy of your credit report from Experian or Equifax for a one-off payment of £2; you can either post them a cheque or postal order along with the form you can print off their website, or you can pay by card on the site itself.  The card must be in the same name as the report is being ordered in.</description>
		<content:encoded><![CDATA[<p>EDYTA35 &#8211; </p>
<p>Banks don&#8217;t make their credit scoring policies public knowledge so as to avoid unscrupulous clients manipulating them. By keeping them restricted knowledge, neither customers nor staff can play the system.  It is neither corrupt nor arrogant, it simply serves to decline clients who are not able to manage their money and would result in a bad debt &#8211; this in turn affects profits and then charges need to increase for customers across the board.  No doubt you would say this is unfair also &#8211; so they can&#8217;t win!  It is purely designed to protect the good customers, which is the vast majority.</p>
<p>Your comment about banking advisors being uneducated is far from accurate and rather insulting.  They are very well trained, often undertaking degrees in various banking disciplines at the same time as working full-time.  They are highly trained in compliance and banking products, and have to undertake regular MOT&#8217;s, checks, and have supervised meetings to ensure they remain completely up to date and compliant with the FSa&#8217;s regulations.</p>
<p>You can obtain a copy of your credit report from Experian or Equifax for a one-off payment of £2; you can either post them a cheque or postal order along with the form you can print off their website, or you can pay by card on the site itself.  The card must be in the same name as the report is being ordered in.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: edyta35</title>
		<link>http://whatconsumer.co.uk/ccomplaints-against-financial-institutions-soar/#comment-2158</link>
		<dc:creator>edyta35</dc:creator>
		<pubDate>Thu, 17 Sep 2009 17:01:26 +0000</pubDate>
		<guid isPermaLink="false">http://whatconsumer.co.uk/?p=1242#comment-2158</guid>
		<description>I am shocked by the state of Financial Services in this country. However even more shocking is that consumer organisations, government and OFT are totally unable to execute any changes. So called credit scoring TABOO agencies, refusal to make their policies, processes and scoring clear is ridiculous. The whole system is corrupted by lack of clear rules, transparency and arrogant, uneducated banking advisors.
Example: can you decline current account on the basis of one missed credit card payment? Yes or not? If yes, will this rejection go on the rating score to make so called rating worse. What is good rating? What is average rating and what is poor rating? Finally how to order credit report without GETTING SUBSCRIBED TO THE EXPERIAN ON THE BASIS OF AUTOMATIC RENEWAL TERMS (BTW unfair term in their terms and conditions...). How blooming upsetting is this????</description>
		<content:encoded><![CDATA[<p>I am shocked by the state of Financial Services in this country. However even more shocking is that consumer organisations, government and OFT are totally unable to execute any changes. So called credit scoring TABOO agencies, refusal to make their policies, processes and scoring clear is ridiculous. The whole system is corrupted by lack of clear rules, transparency and arrogant, uneducated banking advisors.<br />
Example: can you decline current account on the basis of one missed credit card payment? Yes or not? If yes, will this rejection go on the rating score to make so called rating worse. What is good rating? What is average rating and what is poor rating? Finally how to order credit report without GETTING SUBSCRIBED TO THE EXPERIAN ON THE BASIS OF AUTOMATIC RENEWAL TERMS (BTW unfair term in their terms and conditions&#8230;). How blooming upsetting is this????</p>
]]></content:encoded>
	</item>
</channel>
</rss>
