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Old 23rd November 2009, 06:14 PM
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Default Re: DFS Sofa Problem - Anyone can advise?

Hi,

There is no automatic cooling off in these circumstances.

The good news is that they are in breach of contract not you as I assume you have paperwork stating that you have bought sofa style x in colour y. However, it may be worth checking the terms as they may have 'unfair' clauses that allow substitutions.
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