I just had a quick look on the Cash Converter website and found this in section 6:
Quote:
6.3 Return of defective goods
You, the buyer, must inspect the items as soon after delivery as is reasonably practicable and must notify us of any defects in the items within [5] working days from the date the items were delivered.
You must return any defective or faulty item to us within 10 working days from the date of delivery.
Provided you notify us of any defects and return the defective item within the periods set out above we will either replace your item on a like for like basis or we will refund your payment in full including the item's normal postage charge within [7] working days of the defective item being returned to us.
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If anybody actually reads this they would assume that they had no rights after 10 days, which simply isn't the case.
Tony