i was shopping online and saw an item listed at £0.00
i thought maybe this was a great promotion or something and clicked on the item. and proceeded through the checkout stages.
i then received this confirmation email
Thank you for placing your order with Doc Black!
This email is to confirm your recent order.
Date 04/13/2010
Shipping address
(removed for privacy)
Billing address
(removed for privacy)
1x Skull and Rose Bikini for £0.00 each
Subtotal : £0.00
GBPTax : £0.00
GBPShipping : £0.00
GBPTotal : £0.00 GBP
i thought great! a product i loved for free.
however, returning from work this evening i received this email
Dear Lucy,
You recently ordered a bikini from our website. Due to an internal error it was put through the shopping cart as costing zero pounds. We have now rectified the situation so if you still wish to own the bikini you will have to order it through the website again. Thank you.
Best Wishes,
Doc Black Ltd
what are my rights?
this was their mistake, which they have admitted.
and i received a confirmation email.
are they not now obliged to send me this product for the price stated?
I'm sure i remember a story of a woman buying a camera for 99p instead of £99
i thought maybe this was a great promotion or something and clicked on the item. and proceeded through the checkout stages.
i then received this confirmation email
Thank you for placing your order with Doc Black!
This email is to confirm your recent order.
Date 04/13/2010
Shipping address
(removed for privacy)
Billing address
(removed for privacy)
1x Skull and Rose Bikini for £0.00 each
Subtotal : £0.00
GBPTax : £0.00
GBPShipping : £0.00
GBPTotal : £0.00 GBP
i thought great! a product i loved for free.
however, returning from work this evening i received this email
Dear Lucy,
You recently ordered a bikini from our website. Due to an internal error it was put through the shopping cart as costing zero pounds. We have now rectified the situation so if you still wish to own the bikini you will have to order it through the website again. Thank you.
Best Wishes,
Doc Black Ltd
what are my rights?
this was their mistake, which they have admitted.
and i received a confirmation email.
are they not now obliged to send me this product for the price stated?
I'm sure i remember a story of a woman buying a camera for 99p instead of £99