Hi All,
I'd be very grateful for advice here. My son's PS3 went on the blink with the yellow light. I took it to a repair shop. Said first fix for £80; could be done total of twice; third fix the motherboard for a further £50.
First fix worked for a week. Took it back and was told it now needed the motherboard right away. I could see the logic (possibly) of that, however when I collected it (for him to take it home and save anything on the disc prior to motherboard replacement), the casing had been scratched and scraped and clearly either transported roughly or it was the wrong casing. What can I do now?
A) Could I get the free fix still?
B) Do I have any rights to ask for free motherboard plus renewed casing?
Many thanks in advance.
Should perhaps say it's out of warranty; bought it from Argos about two and a half years ago
I'd be very grateful for advice here. My son's PS3 went on the blink with the yellow light. I took it to a repair shop. Said first fix for £80; could be done total of twice; third fix the motherboard for a further £50.
First fix worked for a week. Took it back and was told it now needed the motherboard right away. I could see the logic (possibly) of that, however when I collected it (for him to take it home and save anything on the disc prior to motherboard replacement), the casing had been scratched and scraped and clearly either transported roughly or it was the wrong casing. What can I do now?
A) Could I get the free fix still?
B) Do I have any rights to ask for free motherboard plus renewed casing?
Many thanks in advance.
Should perhaps say it's out of warranty; bought it from Argos about two and a half years ago