Earlier this year we had a wooden floor fitted and due to the fitters fitting it badly/not letting the wood acclimatise to the house, the floor has risen and caused significant cracks to our plasterwork and skirting boards. I have had an independent review by a well-known local fitter who said the best and cheapest thing to do would be to rip the floor up and fit a new one.
The fitting company has not responded to my complaint and as I paid in full on a credit card I am currently making a s75 claim. However, receiving the funds back for the floor won't cover the cost of redecorating the rooms (we had them decorated shortly after the floors were put down) or the cost of another fitter ripping them up. Does anyone know if I can include these items in my s75 claim or is the extent of the liability the sum you paid by credit card?
The fitting company has not responded to my complaint and as I paid in full on a credit card I am currently making a s75 claim. However, receiving the funds back for the floor won't cover the cost of redecorating the rooms (we had them decorated shortly after the floors were put down) or the cost of another fitter ripping them up. Does anyone know if I can include these items in my s75 claim or is the extent of the liability the sum you paid by credit card?