Are design faults covered in service charges?

asif10

New Member
Sep 14, 2010
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Hi,

I have a question regarding whether service charges cover problems arising due to design faults.

I have recently purchased a flat in London, which is being managed along with other flats. Since purchasing the flat the toilets keep getting blocked up. As we pay a service charge the management company arranged for someone to have look at the loos. We have been told that there apparently is a design fault with the toilets in the way the pipe connecting from the flat to the main waste stack is position, it is slightly elevated.

The estate manager is planning to raise this issue with the management company to get them to pay for the work to be done to correct this. What I was wondering is where I stand if the management company turns around and says no. As I pay a service charge and the issue is a design fault, who is responsible?

Hoping someone could give me some advice

Thanks