In my case they never delivered the goods. I have ordered some replacement slats and it said their preferred method of payment was bank transfer. I have used Nochex instead, paying on a Thursday. Next Wednesday I called to get a confirmation of payment. They confirmed but said they could not find my order. I placed the order again with the guy on the phone and he assured me I would have it on Friday. It's been a week and nothing.
Next step is calling the guy again, which will be on Monday so I'll keep you posted.
However, I strongly believe it is a scam as I thought it was funny there was no delivery charge and that he couldn't find an order placed online. If nothing is resolved I'll have to go to the police. In the meantime, You guys should know about it. Luckily, my quote was quite low (the cheapest place on the internet, which would make sense I guess).
Next step is calling the guy again, which will be on Monday so I'll keep you posted.
However, I strongly believe it is a scam as I thought it was funny there was no delivery charge and that he couldn't find an order placed online. If nothing is resolved I'll have to go to the police. In the meantime, You guys should know about it. Luckily, my quote was quite low (the cheapest place on the internet, which would make sense I guess).