I had an accident in march 2010 and my insurence company told me to take it to Dws
Croydon who were to do the body repairs, the car was driven around by them and when it was finally finished after weeks of too in and throwing we got the car back, the had changed the ignition and other parts and they stated it was done with there best intentions to get my car back on the road, they never had permission to do any mechanical work either verbally or in writing by myself or my partner the policy holder the car was returned on the 21st of june 2010 and has not driven since they have dameged the car so it doesnt drive the insurance company Tesco have stated that they and the garage are not to blame and have stated its an old car and was old and needed major work, (in fact the car is an audi A6 limosune and has full Audi history and has only covered 107000 miles from new, i have since found out that the garage Dws have taken parts of the car and replaced them with second hand parts and parts not designed for my car, i have told the insurance company i am holding them responsible for the repairs carried out by their garage Dws Croydon as we never agreed to any mechanical work being done, we are also charging them £12.00 per day for storage of the car until this problem is rectified and our car is repaired,
Does anyone think i am being unreasonable and what rights do i have with regards to the damage done
Croydon who were to do the body repairs, the car was driven around by them and when it was finally finished after weeks of too in and throwing we got the car back, the had changed the ignition and other parts and they stated it was done with there best intentions to get my car back on the road, they never had permission to do any mechanical work either verbally or in writing by myself or my partner the policy holder the car was returned on the 21st of june 2010 and has not driven since they have dameged the car so it doesnt drive the insurance company Tesco have stated that they and the garage are not to blame and have stated its an old car and was old and needed major work, (in fact the car is an audi A6 limosune and has full Audi history and has only covered 107000 miles from new, i have since found out that the garage Dws have taken parts of the car and replaced them with second hand parts and parts not designed for my car, i have told the insurance company i am holding them responsible for the repairs carried out by their garage Dws Croydon as we never agreed to any mechanical work being done, we are also charging them £12.00 per day for storage of the car until this problem is rectified and our car is repaired,
Does anyone think i am being unreasonable and what rights do i have with regards to the damage done