I bought a brand new Peugeot 207 Sportium with built in Clarion multimedia System on July 26 2011. The Clarion has been faulty since i bought it. I've had to take it back to the dealer twice. They refused to pick the car up and laways have at least two weeks before they can give me a courtesy car. They have promised to phone me back on numerous occasions and failed to do so. They have also handed me the car back once telling me they had fixed the fault when they hadn't. Therefor i have had to take two days off work. The dealer has refused to take the complaint seriously until last Friday when I told them I wanted to hand the car back and have my money back.
At this point they suddenly found a courtesy car and told me the fault was known and Peugeot were releasing a fix (today) Monday. They also told me I can't hand the car back because I bought it on finance.
The dealer also gave me the wrong information regarding insurance when buying the car, which I have recitified and extra cost.
Can I return the car or claim compensation for the days I have had to take off and cost of phone calls, petrol etc?
At this point they suddenly found a courtesy car and told me the fault was known and Peugeot were releasing a fix (today) Monday. They also told me I can't hand the car back because I bought it on finance.
The dealer also gave me the wrong information regarding insurance when buying the car, which I have recitified and extra cost.
Can I return the car or claim compensation for the days I have had to take off and cost of phone calls, petrol etc?