My son purchased a new ps3 last Monday, paid £199 as it was part of a promotion with free game. When he arrived home from uni on Fri night he attached it up only to discover someone elses profile was already logged on, it was activated on 23 march 2011, at least 40 per cent of the mem was used up. 2 pieces were also missing. The entire console was wrapped and the seal was on box. I rang game who said to bring it in and they would check it out. I feel this is unacceptable. What are my rights in this case. I have receipt showing it was sold as new ps3