Hi,
My bank statement shows that I had enough money to pay the bill, the money actually came out before being returned with the message (RETURNED DD)
I did not find out about this until my flat mate received a letter (however we got this letter late..we live in a block and sometimes the postman cannot gain access to the building so the letter was written on saying "access denied')
I don't really know what to do about this. I have now been charged £10 for late payment and £5 for handling. I'm a student and don't have a landline and don't want to waste money on my mobile using an 0845 number. Does anyone know what I should do in this situation? I refuse to pay the £15, it was in no way through fault of my own.
My bank statement shows that I had enough money to pay the bill, the money actually came out before being returned with the message (RETURNED DD)
I did not find out about this until my flat mate received a letter (however we got this letter late..we live in a block and sometimes the postman cannot gain access to the building so the letter was written on saying "access denied')
I don't really know what to do about this. I have now been charged £10 for late payment and £5 for handling. I'm a student and don't have a landline and don't want to waste money on my mobile using an 0845 number. Does anyone know what I should do in this situation? I refuse to pay the £15, it was in no way through fault of my own.