Hi all,
I am hoping someone will be able to advise me.
we've recently had a new kitchen fitted and were initially very happy with the work. But in preparation for the floor tiling we were asked to remove the plinths. When we did we were shocked by the state of the floor underneath the units.
It looks like someone has got a binful of rubbish and emptied it under the units - bits of wood, electrical wires, screws, a plastic bottle, dirt dust, etc. Also the old tiles haven't been removed which they need to be for the new tiles to be fitted.
We have spoken to the fitter who has implied that this is 'normal' procedure and we wouldn't have known about it if we hadn't removed the plinths and basically we're making a fuss over nothing.
I would appreciate some advice here. Is this standard procedure are we within our rights to expect the 'hidden' areas to be left clean and tidy?
The atual installation work was good.
I am hoping someone will be able to advise me.
we've recently had a new kitchen fitted and were initially very happy with the work. But in preparation for the floor tiling we were asked to remove the plinths. When we did we were shocked by the state of the floor underneath the units.
It looks like someone has got a binful of rubbish and emptied it under the units - bits of wood, electrical wires, screws, a plastic bottle, dirt dust, etc. Also the old tiles haven't been removed which they need to be for the new tiles to be fitted.
We have spoken to the fitter who has implied that this is 'normal' procedure and we wouldn't have known about it if we hadn't removed the plinths and basically we're making a fuss over nothing.
I would appreciate some advice here. Is this standard procedure are we within our rights to expect the 'hidden' areas to be left clean and tidy?
The atual installation work was good.