Had a Boiler serviced recently and next morning noticed water leaking through kitchen ceiling. Upon investigation water was leaking from the valve attached to flexible water hose used to top up water pressure in boiler. Extensive water damage to linen stored in airing cupboard which houses the boiler, and to kitchen ceiling. Rang engineer who came back later that morning to check and fitted new valve.
Now the fun starts... who is liable for cost of replacing damaged linen and re-docorating the kitchen ceiling? Engineer just said, it will dry out! He has since returned and viewed the damage, even taking pictures and said he will go away and think of a way to resolve. He did flippantly say he would come round with some paint if needed to. I know he will have liability insurance but he said unlikely his insurance will pay out because he didn't cause the leak, it was a faulty valve. My argument was that water leaked extensively after they had been to service the boiler and therefore it must be their liability.
Any advice on this matter would be greatly appreciated.
Regards
Steve
Now the fun starts... who is liable for cost of replacing damaged linen and re-docorating the kitchen ceiling? Engineer just said, it will dry out! He has since returned and viewed the damage, even taking pictures and said he will go away and think of a way to resolve. He did flippantly say he would come round with some paint if needed to. I know he will have liability insurance but he said unlikely his insurance will pay out because he didn't cause the leak, it was a faulty valve. My argument was that water leaked extensively after they had been to service the boiler and therefore it must be their liability.
Any advice on this matter would be greatly appreciated.
Regards
Steve