Harveys, trying to cancel sofa

woody1

New Member
Jun 6, 2012
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Hello,any help appreciated. Ordered corner sofa 2 days ago, deposit paid, credit agreement signed, came home realised sofa will be wrong way,phoned and asked for right hand sofa,reply the manager has said no we cant change the order as it hasbeen finalised.?... Jeez, we still want it,itwont cost any different, now we have to wait to see if manager will change his mind when he comes back afterdays off, really now I want to just cancel the order.
The salesman told me to confirm order yesterday after I talked to my husband which I never,as he also said I had 14 days to cancel, which turns out he meant the credit agreement andnot the actual sofa. What can I do?.
Thanks