I purchased a dining table and chairs from Argos in March 2012. we never used this furniture untill Christmas when one of the chair legs snapped across the grain of the wood when sat on.
I contacted Argos and was told that They would replace it with like for like. however this furniture is obviously not fit for purpose and is not safe and I am afraid to let anybody else sit on it.
Argos say that as I have had the furniture for more than 30 days they will not refund. on the back of the receipt it does say that the goods have to be returned within 30 days for a refund but it also says that this does not affect your statuatary rights. I feel that my statutary rights give me the right to a refund if the goods are faulty, not fit for purpose and unsafe. Is there anything I can do about this?
I contacted Argos and was told that They would replace it with like for like. however this furniture is obviously not fit for purpose and is not safe and I am afraid to let anybody else sit on it.
Argos say that as I have had the furniture for more than 30 days they will not refund. on the back of the receipt it does say that the goods have to be returned within 30 days for a refund but it also says that this does not affect your statuatary rights. I feel that my statutary rights give me the right to a refund if the goods are faulty, not fit for purpose and unsafe. Is there anything I can do about this?