Hello,
Can anyone offer me advice on a POTENTIAL problem with LG?
I purchased an LG TV on 27/3/12 - so its only days away from the 12 month guarantee being "up".
During January the TV developed a fault - it switches itself off automatically!
This is really weird - we have timed when / how long etc etc but there is no pattern. I reported the fault & Martin Dawes are currently testing it.......but, you guessed it there engineer can find no fault.
Consequently I predict a problem. If they cant replicate the problem then how do I stand for getting it repaired or replaced?
the fault has been reported to the original retailers & LG.
Your thoughts would be appreciated!
Cheers
StuartB
Can anyone offer me advice on a POTENTIAL problem with LG?
I purchased an LG TV on 27/3/12 - so its only days away from the 12 month guarantee being "up".
During January the TV developed a fault - it switches itself off automatically!
This is really weird - we have timed when / how long etc etc but there is no pattern. I reported the fault & Martin Dawes are currently testing it.......but, you guessed it there engineer can find no fault.
Consequently I predict a problem. If they cant replicate the problem then how do I stand for getting it repaired or replaced?
the fault has been reported to the original retailers & LG.
Your thoughts would be appreciated!
Cheers
StuartB