3 years ago I had insured my car for Social use only however near the end of the policy I rented the car out to my friend for about 2 months and he used it for business purposes and gave it out on daily rental. The agreement was that he does whatever he wants to do with it and he was totally responsible for repairs, cover etc.
While in his possession there was 2 accidents which I was not in anyway a part of and did not know until a lot later.
After a little investigation by my insurance company they have sent me the final outcome (extracts pasted below)
''You have advised in a previous statement that your car has been used for Hire and Reward purposes since 2008. This type of use is excluded under General Condition 8 of the policy: -
"Car Sharing
We will not cover any loss arising out of the use of your car for the carriage of passengers for hire or reward." - My argument here is that I'm not asking them to cover for this as I was not even involved in the accidents therefore it is between the driver and third party. Why do they feel the need to put this on me.
What I feel this condition means is that I used my car for example to take passenger from A-B and charged them. I also feel that they are twisting the condition and using that as an excuse.
I must also refer you to the section of your policy, entitled ‘Keeping your policy up to date’. This section advises you to: -
"Please tell us before
- if you are going to change what you use your car for (e.g. if you start using it for business travel when you were not covered for this before)". - My concern here again is that I feel that they are misrepresenting the conditions of the policy. The use of insurance on my vehicle has always been the and remained the same which is for social and domestic pleasure. When I gave the car to my friend, that was my property given to my friend and the use of my vehicle when in my possession remains the same.
It explains that any incorrect information could affect the amount of premium you pay, the amount you are entitled to claim, whether you are entitled to claim, or even the validity of the policy.
We are entitled to void your insurance policy from the inception date where there has been a misrepresentation which may influence the risk.
Had you made us aware you intended to use your car for Hire and reward purposes, we would have been unable to offer cover or indicate a premium. Thus type of use is unacceptable to our current underwriting criteria.
As a consequence, we have decided to exercise our option to declare your policy null and void from the inception date. As a result, we are unable to deal with your claim''
When my friend had the car he said he did have insurance and for one of the accident a claim was put through his own insurance company but that did not go through as he apparently got the insurance through false pretence (which my insurance company told me)
I bought the insurance for myself and did not let anyone use my insurance and I don’t really expect them to pay out for it as the accidents has nothing to do with me or the insurance company. How can I take this further?
I also feel threatened, bullied and their letter seems quite intimidating, almost like a bailiff.
The other thing is my so called friend is now avoiding me and have no cooperation from him whatsoever GRRR
Thank you for your time.
While in his possession there was 2 accidents which I was not in anyway a part of and did not know until a lot later.
After a little investigation by my insurance company they have sent me the final outcome (extracts pasted below)
''You have advised in a previous statement that your car has been used for Hire and Reward purposes since 2008. This type of use is excluded under General Condition 8 of the policy: -
"Car Sharing
We will not cover any loss arising out of the use of your car for the carriage of passengers for hire or reward." - My argument here is that I'm not asking them to cover for this as I was not even involved in the accidents therefore it is between the driver and third party. Why do they feel the need to put this on me.
What I feel this condition means is that I used my car for example to take passenger from A-B and charged them. I also feel that they are twisting the condition and using that as an excuse.
I must also refer you to the section of your policy, entitled ‘Keeping your policy up to date’. This section advises you to: -
"Please tell us before
- if you are going to change what you use your car for (e.g. if you start using it for business travel when you were not covered for this before)". - My concern here again is that I feel that they are misrepresenting the conditions of the policy. The use of insurance on my vehicle has always been the and remained the same which is for social and domestic pleasure. When I gave the car to my friend, that was my property given to my friend and the use of my vehicle when in my possession remains the same.
It explains that any incorrect information could affect the amount of premium you pay, the amount you are entitled to claim, whether you are entitled to claim, or even the validity of the policy.
We are entitled to void your insurance policy from the inception date where there has been a misrepresentation which may influence the risk.
Had you made us aware you intended to use your car for Hire and reward purposes, we would have been unable to offer cover or indicate a premium. Thus type of use is unacceptable to our current underwriting criteria.
As a consequence, we have decided to exercise our option to declare your policy null and void from the inception date. As a result, we are unable to deal with your claim''
When my friend had the car he said he did have insurance and for one of the accident a claim was put through his own insurance company but that did not go through as he apparently got the insurance through false pretence (which my insurance company told me)
I bought the insurance for myself and did not let anyone use my insurance and I don’t really expect them to pay out for it as the accidents has nothing to do with me or the insurance company. How can I take this further?
I also feel threatened, bullied and their letter seems quite intimidating, almost like a bailiff.
The other thing is my so called friend is now avoiding me and have no cooperation from him whatsoever GRRR
Thank you for your time.