Hotel cancelled, will I have to pay ?

Spudman

New Member
Oct 14, 2013
1
0
0
I booked a hotel (Accor) many months ago, at a prepaid rate. The whole amount appeared as 'Amount prepaid' on the booking, although my CC was not charged.

With just 2 months to go, I had to cancel the booking. The cancellation says 'Prepaid amount is not refundable' although I havent paid anything.

Does this mean that they will still try to charge my credit card ?
I get different stories from different people there when I phone them.

Is a 'prepaid' amount the same as a 'guaranteed payment' ???:confused:

Thanks for any help or advice here....
 

bonniesbrn

New Member
Oct 12, 2016
11
0
0
London
If they have charged you, you wouldn't be able to refund the prepaid amount. If they didn't charge your card then, they shouldn't do it now. You just were lucky to book the hotel without the necessary payment :)