Thomsons holidays poor customer service

ianlf

New Member
Mar 2, 2014
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Having recently had a holiday with Thomsons we are shocked with the poor customer service they provide. After looking online it seems they are renowned for poor customer service, it is for this reason, and also to help people not make the same mistakes we have we decided to create a blog to document our progress with Thomsons. We have certainly learned a lot during this progress and would approach booking any future holidays with a lot more care and never rely on travel agents supposed expertise.

Remove the (£££) to open as I was unable to post link;

(Link removed)

Thanks for looking.
 
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Sammy80

New Member
Mar 26, 2014
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Sorry to hear about your bad experience but it's good you've created a blog to keep track of it. We have been on a few holidays with Thomsons and although we haven't had any specific problems I have felt that their customer service is lacking. I wouldn't book with them again that's for sure
 

ianlf

New Member
Mar 2, 2014
2
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0
The more we hear about Thomsons the more we realize they really do not care about their customers, we have spent thousands every year the last few years but it is not likely we will use them again.