help needed

kezza

New Member
May 25, 2014
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I recently sold my daughters old iphone 5c on ebay for spares parts n repairs as fausti as she had dropped the fone and smashed the screen ather than this theres was morning else wrong with it. The buyer is now saying theres arë screws missing and hë cant fix fone n wants a refund what çan i do?
 

Tony

What Consumer Founder
Apr 7, 2008
18,307
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Bolton
Trust me it is very easy to lose screws when attempting a repair yourself so he may have just done that if you or your daughter didn't lose them.
 

Tony

What Consumer Founder
Apr 7, 2008
18,307
3
38
Bolton
This link will help

It

It's not inconceivable that a screw got lost when it smashed so I would say it is as described. However, if there has been a failed repair and parts are missing the buyer may have a good case