We blocked a new build property 4 months ago and contract was exchanged around 3 months ago. From the beginning to up until today, we had a layout/ floor plan of our first home in mind with the help of every bit of documents that the builder supplied to us including:
a) floor plan in builders advert
b) builders brochure which include the layout
c) detailed floor plan issued after blocking the property
d) site layout especially the layout of the lounge and kitchen
e) copy of construction issue supplied to us
Though aforementioned first two points helped us to make our mind on new house, we were aware of some acceptable/marginal changes at the end. But the srl c), d), and e) are supplied to us between blocking the property and contract exchange.
In addition, based on the communication (email/phone) we had since blocking the property, builder agreed to inform us every stage of development or any degree of changes. This agreement was also mentioned in their code of conduct to buyer (which they mailed around 4-5 weeks ago).
Now, as far as we are aware, there was:
a) no change in regulation and/or a proposal for re-planning the layout in that site
b) no update was received from builder on any property layout/regulation/re-planning/floor plan change.
In a nutshell, following are what we witnessed when we visited the property just before plaster (this is the very first they allowed us to view the property and it's progress).
On the ground floor:
a) we could see lounge where we were expecting kitchen
b) stair to first floor where we were expecting WC
c) exit door from kitchen where we expect exit from lounge to garden
d) we could see windows where we expect brick wall
e) the exit door from the lounge to garden is uneven
On the first floor:
a) we could see a bedroom where we expect ensuite master bedroom.
b) The position of bath room on first floor completely at wrong side
c) The location and direction of wardrobes in both bedrooms first floor are positioned wrongly.
We could find more structural differences, but we are literally lost and heart broken.
We are first time buyer and not sure how to approach this issue.
a) what are the legal implications we might face if we don't continue to proceed with this buying?
b) we paid close to 25K including the deposit ( this is help to buy scheme supported)
c) what are the implication we might face in future if we decided to proceed with this buying ? Such as planning related, mortgage or remortgage related or selling perspective ?
Very sorry I miss to include any vital informations. Though the builder I mentioned here is top 5 in UK, I didn't mention their name since they are yet to respond my email.
Every bit of information you write on this thread is very much valuable to me.
Thanks in advance.
a) floor plan in builders advert
b) builders brochure which include the layout
c) detailed floor plan issued after blocking the property
d) site layout especially the layout of the lounge and kitchen
e) copy of construction issue supplied to us
Though aforementioned first two points helped us to make our mind on new house, we were aware of some acceptable/marginal changes at the end. But the srl c), d), and e) are supplied to us between blocking the property and contract exchange.
In addition, based on the communication (email/phone) we had since blocking the property, builder agreed to inform us every stage of development or any degree of changes. This agreement was also mentioned in their code of conduct to buyer (which they mailed around 4-5 weeks ago).
Now, as far as we are aware, there was:
a) no change in regulation and/or a proposal for re-planning the layout in that site
b) no update was received from builder on any property layout/regulation/re-planning/floor plan change.
In a nutshell, following are what we witnessed when we visited the property just before plaster (this is the very first they allowed us to view the property and it's progress).
On the ground floor:
a) we could see lounge where we were expecting kitchen
b) stair to first floor where we were expecting WC
c) exit door from kitchen where we expect exit from lounge to garden
d) we could see windows where we expect brick wall
e) the exit door from the lounge to garden is uneven
On the first floor:
a) we could see a bedroom where we expect ensuite master bedroom.
b) The position of bath room on first floor completely at wrong side
c) The location and direction of wardrobes in both bedrooms first floor are positioned wrongly.
We could find more structural differences, but we are literally lost and heart broken.
We are first time buyer and not sure how to approach this issue.
a) what are the legal implications we might face if we don't continue to proceed with this buying?
b) we paid close to 25K including the deposit ( this is help to buy scheme supported)
c) what are the implication we might face in future if we decided to proceed with this buying ? Such as planning related, mortgage or remortgage related or selling perspective ?
Very sorry I miss to include any vital informations. Though the builder I mentioned here is top 5 in UK, I didn't mention their name since they are yet to respond my email.
Every bit of information you write on this thread is very much valuable to me.
Thanks in advance.
