Sold car buyer not happy and threatening

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totty

New Member
Feb 3, 2009
3
0
0
My husband sold his car last week and now the buyer has telephoned to complain that the car makes a rattling noise when cold-it's an m reg ford escort diesel. He took it for a test drive before he bought it and seemed happy with it when he collected it the next night. The next morning he rang to say it wouldn't start so told him the knack to start it as I did the previous evening and he said he would call back if any more problems but there was no call. Now 4 days after taking car he wants to return it and get a refund as he says the gear box and clutch have gone but they were fine when the car left here and up until Xmas my husband had used it daily to get to work with no problems apart from once it would not start so we immediately replaced the battery (which was about 7 weeks ago) I explained to him I had put sold as seen on receipt and that I said this ti him on the Friday he collected it but he says he's going to get it sorted when I asked him how he just said expect 'a knock' and put the phone down.
I don't know what to do now can anyone help at all?
I did contact police and was told he didn't have a leg to stand on and if he came causing trouble call 999.
I am frightened as he knows my husband works Friday and Saturday evenings so I am on my own in the house with my kids.
 
Tony

Tony

What Consumer Founder
Apr 7, 2008
18,307
3
38
Bolton
Hi Totty,

The law is on your side and I am sure he is just being threatening. If he does it again, the police should take action. You may want to invest in callerID so you can ignore his calls.

I hope this helps

Tony
 
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totty

New Member
Feb 3, 2009
3
0
0
Hi Tony
Thanks for that thought I had law on my side. Have wrote to the man as did not have his phone number anymore stating exactly that and also enclosed print off from What Consumer stating that I have no legal obligation to him as I am not a car dealer. He should receive letter today weather permitting!
Totty
 
G

GlasgowGirl

Facilitator
Jul 22, 2008
287
0
0
Sounds like you've done all you can, but I can understand you'd be feeling scared. I don't think there's much else you can do from a consumer point of view, but thinking practically, could you get a friend or neighbour to come round on Friday and Saturday, to reassure you? Or at least let a neighbour know that you're worried, so they can keep an eye out?

It's probably just empty threats though, but seems sensible to take some precautions.
 
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totty

New Member
Feb 3, 2009
3
0
0
Hi Glasgowgirl

Decided not to let him worry me as lifes too short to waste time fretting about people like that and I have more important things to do like building a 6 foot snowman with my kids today!!:D

If he comes round at the weekend I will answer the door (with security chain on) and tell him again he has no rights and that if he causes any trouble that I will call the police. Have already spoken to police about it and they said he hasn't a leg to stand on legally and that I should not hesitate to call 999 if he comes round causing troublThanks for your reply
Su:)
 
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