On 28/2/2009 I purchased a mattress from 'Paul Simon' in Swindon, Wiltshire with my Barclaycard.
They had a 20% discount offer which they said ended on 1/3/2009 so I felt hurried into a purchase, though the offer was still running on 3/3/2009.
It was not in stock so I am still awaiting delivery to the store for pick up. On 3/3/2009 I tried to cancel the order but was told this was not possible.
On 8/3/2009 I phoned 'Paul Simon' and once again tried to cancel the order and was told it was not possible.
The item has still not been delivered and I would like to cancel with a full refund.
Can anyone please tell me if I am entitled to a refund?
Thanks.
They had a 20% discount offer which they said ended on 1/3/2009 so I felt hurried into a purchase, though the offer was still running on 3/3/2009.
It was not in stock so I am still awaiting delivery to the store for pick up. On 3/3/2009 I tried to cancel the order but was told this was not possible.
On 8/3/2009 I phoned 'Paul Simon' and once again tried to cancel the order and was told it was not possible.
The item has still not been delivered and I would like to cancel with a full refund.
Can anyone please tell me if I am entitled to a refund?
Thanks.