Name and Address for Faulty Returns?

Hi, Can anyone clarify whether I am bound by law to give out my name and address for returning goods? I bought a frying pan with a 25 year guarantee that became faulty within a 7 months of purchase and the store insisted on my full details to return it. I paid by credit card but I find this very annoying because I didn't need to give the details to buy it and with so much identity theft around I am not keen to pass these details to shops when I don't need to.

PS. Apologies to the Consumer Law Forum for posting this in there. (Not the right place)

Hi Tony,

Thanks for the reply. The shop assistant did mention fraud protection and I understand the need for shopkeepers to be protected too and totally agree they should be. I do think however that these unscrupulous fraudsters wouldn't give correct name and address anyway, would they? I just thought it was another ploy to get my details and send me junk mail etc. Will wait to hear your thoughts because I have argued this before and would love to know the official line!

Hi All,

Was wondering if anyone was able to answer this question - please??

OK Thanks to all for the replies. I'll go with the majority and trust the shops to keep my identity safe.