My gym has failed to claim its membership fee for the last 4 months. I only noticed this month, but my direct debit has always been set up & is still showing as 'active'. The gym failed to notice this error themselves & it only came out the fee's hadn't been paid since january after I alerted them it hadn't been extracted this month.
My gym is now requesting I pay the fee's for the last 4 months in full - £180 - & have not given a reason why they suddenly stopped claiming the money.
They never informed me they had not received payment or that I was not a member & I have been using my membership card to sign in each time, with no problem. I don't have this money to pay & don't see why I should have to pay a lump sum when the funds were there to be claimed initially.
Does anyone know where I stand on this matter?
My gym is now requesting I pay the fee's for the last 4 months in full - £180 - & have not given a reason why they suddenly stopped claiming the money.
They never informed me they had not received payment or that I was not a member & I have been using my membership card to sign in each time, with no problem. I don't have this money to pay & don't see why I should have to pay a lump sum when the funds were there to be claimed initially.
Does anyone know where I stand on this matter?