5 years ago we bought a brand new Skoda VRS fitted with a towbar from a Skoda dealer. A few weeks ago - while towing - we were stopped by police and inspected and informed that the Skoda VRS had no towing weight on the engine plate and was not certified for towing. On contacting Skoda - they confirmed this and referred us to the dealership.
As it was bought & supplied by a Skoda dealer surely they sold us a product not fit for purpose? We are now stuck with a car we cannot legally use for towing which we need to do regularly.
Any advice on how we make a claim? What we are entitled to? What approach should we take?
As it was bought & supplied by a Skoda dealer surely they sold us a product not fit for purpose? We are now stuck with a car we cannot legally use for towing which we need to do regularly.
Any advice on how we make a claim? What we are entitled to? What approach should we take?