on the 28th Dec 2007 I purchased a microwave/Convection oven from Argos. Over the past couple weeks I have noticed that the door is cracking from constant use of the pull type (integrated in door) handle. Because of this I had to stop using it as I feel it is unsafe. I have contacted Argos and they say since it is over a year old it is no longer under guarentee and they are not obliged to replace it. Is this correct? I would have thought the microwave would last longer than a year. Do I have any rights to have it replaced? Thanks.
Faulty microwave
- Thread starter DixieDee
- Start date
There is no automatic right to have it replaced, but you should be able to get it repaired for free. This is one of your statutory rights:
What are my statutory rights? | Consumer Information
Have a look at this about returning faulty goods:
Returning Faulty or Damaged Goods | Consumer Information
Let me know if you need more help
Tony
What are my statutory rights? | Consumer Information
Have a look at this about returning faulty goods:
Returning Faulty or Damaged Goods | Consumer Information
Let me know if you need more help
Tony