I wonder if someone could help me please. I bought a Lg Lcd tv sometime ago. it was dec 05. I had the tv 11months and it blew, i had it repaired under warranty, and they replaced the power board (or something like that). I was paying for the service 'what ever happens' which was £5 a month and basically guaranteed me a repair or replacement etc, i stopped this august 2008, and my tv has now broken again. I searched the internet and people with this model of tv seem to have the exact same problem(s). (Break in first year, then break again) Same symptoms. This seems to be a fault in this particular model.
I have called 'what ever happens', they don't want to know anything, as i no longer pay. I then phoned LG who said they can't do anything as its out of warranty, but the guy was nice enough to give me the LG help desk email and see if i got any luck. I wrote them a strongly worded email, giving history and problems and that many others had same problem and that i felt they should be repairing or replacing them, to which they reply with basically, sorry we can't, its out of warranty, and basically the problems are with Curry's who i bought it with, i should take it up with them.
What rights do i have on this one? ive read up on the Sales of goods act and it sounds like i have a case, as far a durability is concerned. What is the life expectancy of these products? ive read that an lcd should last 50,000 to 60,000 hours. Well ive had tv for about 3 and half years, even if i watched it 24hours a day this is only half the life expectancy. or is this not the case? is the life expectancy different?
I have called 'what ever happens', they don't want to know anything, as i no longer pay. I then phoned LG who said they can't do anything as its out of warranty, but the guy was nice enough to give me the LG help desk email and see if i got any luck. I wrote them a strongly worded email, giving history and problems and that many others had same problem and that i felt they should be repairing or replacing them, to which they reply with basically, sorry we can't, its out of warranty, and basically the problems are with Curry's who i bought it with, i should take it up with them.
What rights do i have on this one? ive read up on the Sales of goods act and it sounds like i have a case, as far a durability is concerned. What is the life expectancy of these products? ive read that an lcd should last 50,000 to 60,000 hours. Well ive had tv for about 3 and half years, even if i watched it 24hours a day this is only half the life expectancy. or is this not the case? is the life expectancy different?