Bought used car 12 days ago, twice symbol has come up on dashboard, warning 'anti-pollution fault' and car immediately lost power, and crawled the remaining 30 miles home at 45mph - in a 1.6 Turbo diesel...5 yrs old, vgc on outside, 73,000 miles.
After first time, went into dealer next morning, explained fault, received a casual explanation, ('you've just filled it up? Oh, that light will come on in these cars sometimes when they've got a full tank' ...). I asked for detail of the 3 month warranty, as nothing given to me in writing other than reference to '3 month warranty - £500' on the invoice. Told a written warranty not available.
After second time (last night) returned car to dealer this morning, they are looking at it, have given me courtesy car - BUT when asked dealer again for written detail of the warranty - he stated that they haven't got one ' I could type one up for you but it's just what I told you the other day - it covers the 'big stuff' such as the engine and gearbox'. In light of the fact I've hardly used the car, (and I think it may be the catalytic converter, costly to replace/repair, and could arguably be left out of the 'big stuff' criteria), I am now concerned at being landed with a fat garage bill! Can I insist that the dealer provides me with detail of what exactly is covered, and not, by the 3 month warranty?
As a separate comment, I certainly don't believe the car is fit for purpose...
Would appreciate advice on my current position, especially re; warranty issue.
Thanks
Annie
After first time, went into dealer next morning, explained fault, received a casual explanation, ('you've just filled it up? Oh, that light will come on in these cars sometimes when they've got a full tank' ...). I asked for detail of the 3 month warranty, as nothing given to me in writing other than reference to '3 month warranty - £500' on the invoice. Told a written warranty not available.
After second time (last night) returned car to dealer this morning, they are looking at it, have given me courtesy car - BUT when asked dealer again for written detail of the warranty - he stated that they haven't got one ' I could type one up for you but it's just what I told you the other day - it covers the 'big stuff' such as the engine and gearbox'. In light of the fact I've hardly used the car, (and I think it may be the catalytic converter, costly to replace/repair, and could arguably be left out of the 'big stuff' criteria), I am now concerned at being landed with a fat garage bill! Can I insist that the dealer provides me with detail of what exactly is covered, and not, by the 3 month warranty?
As a separate comment, I certainly don't believe the car is fit for purpose...
Would appreciate advice on my current position, especially re; warranty issue.
Thanks
Annie