Yesterday I bought a pair of boots in shiny, patent leather because the sales assistant told me that the boots only came in the patent leather. When I came home I searched on the internet and found that the boots are also produced in matte, regular leather. I called the store to ask if I could get a refund based on the erronous information that they had provided, but they refused instantly.
What are my rights in this situation? Is the store obliged to refund the boots or should I merely have checked myself beforehand?
Regards,
Tore Madsen
What are my rights in this situation? Is the store obliged to refund the boots or should I merely have checked myself beforehand?
Regards,
Tore Madsen