I know we have a mobile phone insurance thread already going, but I felt this was on a slightly different topic.
I have a friend with an iPhone. Lets just say she's been a bit clumsy, and has managed to break/lose her phone six times in under a year.
She has just been told by O2 that the underwriters now consider her too high a risk so they are cancelling the policy. She doesn't get any refund of the remaining months on the policy, they've just cancelled it outright.
The way I look at it, she has paid her premium and the excess required each time so she has honoured her side of the agreement. Can they actually do this? I would understand refusing to insure her for another term, but this seems a bit off to me.
What's to stop them cancelling any insurance policy after you've claimed once??
Anyone more in the "know" know?
I have a friend with an iPhone. Lets just say she's been a bit clumsy, and has managed to break/lose her phone six times in under a year.
She has just been told by O2 that the underwriters now consider her too high a risk so they are cancelling the policy. She doesn't get any refund of the remaining months on the policy, they've just cancelled it outright.
The way I look at it, she has paid her premium and the excess required each time so she has honoured her side of the agreement. Can they actually do this? I would understand refusing to insure her for another term, but this seems a bit off to me.
What's to stop them cancelling any insurance policy after you've claimed once??
Anyone more in the "know" know?
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