Hello, I have quick question. Last year in November 2008 I bought wardrobe (big one with 3 slide doors) with private retailer. Now it is more than 6 month, and wardrobe just falls apart, backboard is support only against wall, roof is lift above sideboards, and recently I discovered that roof of the wardrobe one of the corners is broken in the place where rail was attached. Because of it none of the sliding doors are hanging properly, I am afraid that whole thing one-day will crash on me.
I want to go and complain to retailer, I want my money back because I have to buy new wardrobe. I am afraid that he will ignore me because I cannot complain any further like to head office etc. Can you tell what rights I have and what I can do to get my money back. I also bought with them over bed, bed frame and mattress.
I want to go and complain to retailer, I want my money back because I have to buy new wardrobe. I am afraid that he will ignore me because I cannot complain any further like to head office etc. Can you tell what rights I have and what I can do to get my money back. I also bought with them over bed, bed frame and mattress.