Hello, excuse the ignorance.
I purchased a laptop from Novatech which is covered by a warranty. 2 weeks ago the mother board needed to be replaced in which I waited 3 weeks for the laptop to be returned and now the hardrive has now died.
I understand they will probably fix this under the warranty terms but I really dont have any confidence in it anymore.
Monor problem like the touch pad sticking is happening as well.
Can I ask for a replacement or refund or am I just obliged to accept the warranty conditions?
Thanks
I purchased a laptop from Novatech which is covered by a warranty. 2 weeks ago the mother board needed to be replaced in which I waited 3 weeks for the laptop to be returned and now the hardrive has now died.
I understand they will probably fix this under the warranty terms but I really dont have any confidence in it anymore.
Monor problem like the touch pad sticking is happening as well.
Can I ask for a replacement or refund or am I just obliged to accept the warranty conditions?
Thanks
