General discussions?

How about this one: Other Goods and Services - Consumer Forum

There is also this one: Shopping - Consumer Forum

BTW welcome to the forum and thanks for the feedback.

Tony

how do i delete a thread that ive posted?

I brought 3 lights online and was unhappy with them so returned them within the stated time and had to pay for the returns postage as is the case.

The Company received the products but are saying one was broken in transit and that they will only refund me the for the 2 lights.

Any advice?

What was the value of the goods and how did you send it? Royal mail provide insurance to a certain level - can't remember off the top of my head what the limit is for standard post

I have already checked with the Royal Mail and as it is made of glass it's not covered by their compensation policy

You could try contacting the head of the store or company you got them from and explain your problem to him.

With most companies if you take it to the top with something small they will just give you a full refund as they don't want to waste time or risk getting a bad name of such small money and pointless product arguments.