Over a week ago I switched on my goodmans flatscreen TV only to find smoke coming out of the back followed by a burning smell, The TV was purchased less than 4 months ago from comet, It's the second time something has gone wrong with this brand as I had to take the first one back straight away due to a red line down the side of the picture.
It took comet a week to send somebody around to fix the TV, And when they finnally arrived they hadn't got the parts, Meaning I have been without any television for almost 2 weeks now, And there is still no sign of when these parts will arive.
I've complained a number of times to comet (by phone and in person) but they don't seem bothered, Can they get away with this? do I have any rights? or am I stuck with TV I paid good money for that doesn't work
Thanks,
Richard
It took comet a week to send somebody around to fix the TV, And when they finnally arrived they hadn't got the parts, Meaning I have been without any television for almost 2 weeks now, And there is still no sign of when these parts will arive.
I've complained a number of times to comet (by phone and in person) but they don't seem bothered, Can they get away with this? do I have any rights? or am I stuck with TV I paid good money for that doesn't work
Thanks,
Richard