I wonder if you could assist. I excitedly put a £300 deposit down on a new car way back in June but, after three months waiting, I am now told via a phone call from an apologetic dealership that the EPS and Curtain Airbags which came with the car advertised are for some reason no longer a feature on the revised model range, (contrary to the brochure) but can be added for £500! These are features which convinced me to buy the car.
This all seems a bit unfair, as I put a deposit down on the car as advertised, in good faith, etc.
I was thinking of demanding they add the features for free, but if they refuse I am over a barrel - I can’t walk away (as I feel like doing now) because I have already passed over my old car as scrap – I imagine I’d lose this credit of £2,000.
Have you any suggestions?
Many thanks.
This all seems a bit unfair, as I put a deposit down on the car as advertised, in good faith, etc.
I was thinking of demanding they add the features for free, but if they refuse I am over a barrel - I can’t walk away (as I feel like doing now) because I have already passed over my old car as scrap – I imagine I’d lose this credit of £2,000.
Have you any suggestions?
Many thanks.