Hi all i remorgaged my house approx 4 years ago a took out a fixed rate for 5 years,while decorating the house and moving things around i stumpled across my morgage contract which was jammed between a couple of draws, i had been looking for it for ages and was surprised when i had found it i flicked through it to make sure everything was there and saw a page that stood out a mile
morgage insentives
1 we will pay you £500 after the first year
2 we will pay you £500 after the third year
we both cannot remember recieving any cheques or any money paid into our account for these sums so i phoned them, they were very helpfull and had a copy of the contract in minutes they confirmed that it was correct but when i said i had not recieved any money they seamed surprised said they would look into it that was 2 months ago. I rang again last week and they said they were still looking into it surely if they had sent a cheque or electronic transfer it would not take long to confirm this.what is my legal position is the contract still valid ? Advice much appreciated
morgage insentives
1 we will pay you £500 after the first year
2 we will pay you £500 after the third year
we both cannot remember recieving any cheques or any money paid into our account for these sums so i phoned them, they were very helpfull and had a copy of the contract in minutes they confirmed that it was correct but when i said i had not recieved any money they seamed surprised said they would look into it that was 2 months ago. I rang again last week and they said they were still looking into it surely if they had sent a cheque or electronic transfer it would not take long to confirm this.what is my legal position is the contract still valid ? Advice much appreciated