what should i do?

greenie

New Member
Oct 9, 2009
1
0
0
I bought a vauxhall zafira in july. since then it has been to and fro from the garage. It needed a new clutch, which was fitted under warranty.Since the clutch was fitted the car sounds really rough.It is obvious it is caused by something they have done when fitting the clutch. I took it back to the garage, who have now been "trying" to sort the problem for nearly 3 weeks! They can hear the noise but cant find a solution to resolve it.
They have told me it could be in for a further 2 weeks until it gets sorted!

Should I kick off with the garage and tell them this is unnacceptable and need it sorting promptly or go with the flow and let them sort it out at their "own" pace?
 

Tony

What Consumer Founder
Apr 7, 2008
18,307
3
38
Bolton
This seems reasonable as long as they are providing an equivalent loan car.

Tony