Ipod Repairs

Hi Madman,

You may be able to get the retailer to fix it for free. However, you need to provide some more details. Did it just stop working?

Tony

Hi Michael,

There may be no warranty but this in addition to your statutory rights. If your iPod Classic was not broken due to misuse then the retailer is potentially liable under the Sale of Goods Act. How long have you had it?

Tony

Hi,

You didn't say whether you broke it through misuse i.e. you dropped it. If it has just stopped working you may be able to get the retailer to fix it for free.

If my iPod were broken and I couldn't get a repair for free under SoGA I would send it to Apple as they are a trusted and credible company, will give you a warranty and you can be sure that they are using genuine parts.

You may find someone cheaper services on the Web. If you insist on going down that route make sure that they publish an address, have terms and conditions. You can give yourself additional protection by using a Visa card to make a payment. If they don't accept Visa go elsewhere.

Watch out for companies abusing the intellectual property of Apple in their domain names and company names. Although this may not affect the service, it indicates that the company may be ignorant of the law and may have similar scant regard for your statutory rights!

This may be of interest:

http://whatconsumer.co.uk/forum/technology/7781-ipod-repair-http-www-cheapappleipodrepairs-webs-com.html

Apple makes example of Apple repairman

The simplest component of Apple's nine-page lawsuit, filed late last week, accuses Michigan state resident Nicholas Woodhams of misusing Apple's "iPod" and "Pod" trademarks through the name of his iPod Mechanic company and website.

Click to expand...

From: AppleInsider | Apple makes example of iPod repairman in lawsuit