what are my rights

chlojo1

New Member
Oct 19, 2009
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0
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I bought an electric golf trolley on ebay from a business for my fathers 60th I have had to contact the seller 3 times regarding faults, they have sent parts and given advice now the thing has stopped working all together can you please advise what my rights are.:confused:
 

Tony

What Consumer Founder
Apr 7, 2008
18,307
3
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Bolton
As you have bought it from the business the item must be of satisfactory quality.

Online Auction Sites and Your Rights | Consumer Information

I think it is a bit much sending you parts and asking you to fix it yourself, unless we are talking about something really trivial.

You need to e-mail them and state that you want them to repair your Golf trolley as it is not of satisfactory quality. Mention that this is one of your rights under the Sale of Goods Act.

Tony